Assess Staff Skill Gaps

Assess Staff Skill Gaps   We have talked about Solutions vs. Selling, and why advanced sales skills are important. Now it’s time to identify sales skill gaps that are apparent. The first step is to identify what skills are needed for the team or individual. Evaluate team or individual. Once...

Solutions vs. Selling

Solutions vs. Selling   In Module 2 Chapter 4 we mentioned that customers’ buy solutions not products or services. Solution or Consultative based selling is a sales methodology. Rather than just promoting an existing product, the salesperson focuses on the customer’s problems and...

Growth Goal Strategies

Growth Goal Strategies   To be most effective, the strategic growth objectives should follow the SMART protocol. Each objective must be specific, measurable (based in data), achievable, realistic, and time-bound. SMART goals help improve achievement and success. It also clarifies exactly what...

Auxiliary Sales Option Benefits

Auxiliary Sales Option Benefits   In Module 4 we talked about “Featured Products,” now we are going to take a deeper dive into auxiliary sales options to the featured product and the benefits. For example, when a customer does not order a Happy Meal or a Value Meal at McDonald’s The Crew Team...

Your Metric Mix

Your Metric Mix   This session peels back the onion on your Sales Key Performance Indicators. A Key Performance Indicator or (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Businesses use KPI’s to evaluate their success at...